Q: What can I get on this platform?
A: The platform provides payment information query of Hong Kong companies. We provide four products, namely Hong Kong company's short version report, detailed version report, and credit report (if you need us to provide relevant qualification information, you can contact us through our official email), and customized information of Hong Kong company. Please be sure to set a whitelist for our official email: firstname.lastname@example.org to ensure that our emails can be received.
Q: Is it necessary to register an account to purchase Hong Kong company report？
A: Yes! Please note that if you are paying by paypal, please pay attention to your payment email address. Our staff will send an email requesting payment verification to your payment email address. We will confirm your payment after your payment email address confirms the order.
Q: How to make the payment？
A: You need an account if you wanna get a company report. First, you can go to the https://user.databasesets.com, click the User Center(top-right corner), then click Sign Up, you will be redirected to a register page. Second, enter your Email, User Name, Password and Submit it. Third, click Sign In(top-right corner), you can use your account to login in. After login in, a search box on the left, you can enter the Hong Kong company name and click search button(magnifying glass icon), in this step, maybe no results return, we suggest you check the company name you entered is right or not, such as "LIDANTEK COR LIMITED" no results, because the company name is "LIDANTEK CORP LIMITED", we recommend using the company’s full name as much as possible, either in Chinese or English. It will return some matching company names, check the company name and click the "Buy" button, and you will be redirected to the report introduction page. There were three versions we provided, Brief, Detailed, Credit, you can browse the introduction and sample online. Choose a version, and click the tick front of《Credit Report Purchase Agreement》, and click Submit, then you need choose a payment method, we support three payment methods, Alipay payment, WeChat payment, paypal payment. If you use paypal payment, pay attention to check the email of your paypal payment mailbox. Our staff will send a waiting confirmation email to your paypal payment mailbox. The purpose of this is to ensure that the paypal payment is indeed authorized by you.
Q: Is the credit report based on which year ? 2019 ? 2018 ? Is the credit report in PDF version ? or can we choose other version ?
A: Our credit report is based on the latest information! In addition to the PDF version of our credit report, we can also provide the WORD version.
Q: Will you disclose my account information? Is your survey of the target company anonymous?
A: We will ensure that the customer's account information and private information will not be leaked, and our investigation of the target company will be anonymous.
Q: How to buy Hong Kong company report? The difference between various reports? Why haven’t I received the company report after three days of payment?
A: You can enter the Hong Kong company name you want to query in the search bar on the left (support fuzzy search), click search to browse the list of Hong Kong company names, click the buy button to enter the short version, detailed version, and credit version of the report purchase page. We display the text description of the three report contents, and provide picture samples and PDF samples of related reports for your browse. If you have not received the company report provided by our company, you can check whether your reserved mailbox is the correct mailbox. Secondly, check the trash box of the mailbox. The information we send to you may be blocked by your mailbox. We recommend you set our official email email@example.com as a whitelist to prevent the above situation.
Q: What is the difference between Hong Kong company’s customized data and a Hong Kong company’s report? How to buy it?
A: The launch of Hong Kong company customized data is to be closer to the needs of customers. Some customers only need information such as the list of current directors or current shareholders of the target company, so we launch related data customization services. You can click on "Custom Made" on the left, search for the Hong Kong company you want to query in the "Select Company" column, click Search to enter the list of Hong Kong company names, select the dot behind the target company, and click OK. Tick the target company information you want to query on this page. After the check, select the payment method provided below to make a payment and purchase.
Q: I have paid for the customized data of the Hong Kong company, why did I not receive the relevant information?
A: If you have purchased the company’s customized data, generally speaking, it will be delivered within 1-2 working days(Beijing Time). Our staff will send a message to your registered email address when the order is completed (you can click "My Orders" on the left check your reserved mailbox, you can modify it twice) to remind you that the order has been completed, after you log in, you can click on the left "My Orders", select the "My Customization" tab, browse the customized data you purchased.
Q: I have already purchased the company report annual card in the "Discount". How do I check the remaining usage times? how to use it? Could I use it to purchase credit reports?
A7: After you purchase the annual card, our administrator will review it (within one working day). After the review is successful, you can click on "My Orders" and select the "My Discount Package" tab, you can see the remaining number of uses of your annual card and its expiration time. When you want to use the annual card to purchase the company report, you can select the company according to the normal process. When confirming the order, you can select the "Annual Card" method and confirm the payment. We have not yet launched an annual credit report card. If you have this requirement, please contact us through the official email.